Award-Winning Customer Support
CQG provides extensive on-site training to implement CQG’s risk management system and CAST. We also provide around-the-clock service to our FCMs. Our dedicated FCM Desk is staffed by our most senior support personnel who are experts in CAST as well as in trade routing. Our customer support team operates from ten locations across the globe and strives to exceed customer expectations twenty-four hours a day. CQG’s customer support is backed by product development staff in four countries, product specialists, and data quality and operations teams.